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About the Library

PCC Instructors: Instructions on how to update database links in your courses can be found on the Faculty Library Tools Links page.

About Online Access

The online resources (databases) provided by the Library are paid resources that include information not typically found for free on the internet. In order to access these paid resources, it is necessary for you to log in. Throughout the Library's website, hyperlinks to resources that require a login from off campus are visually indicated by a bulldog pawprint icon with alt text stating that a username and password are required for access.

PCC Faculty, Staff, and Students

...or anyone with a myPittCC account.

The username and password to access databases is exactly the same as what you use to access myPittCC and Moodle. 

  • Username: Your entire myPittCC e-mail address (including
  • Password: Your same PCC portal (myPittCC, Moodle) password


How does this work?

Once you click a database link, you will see the Library's proxy login page.

Have a myPittCC account?

  • Click the Login with myPittCC button.
  • Once you click to login, you will then be directed to the campus portal sign in page where you will enter your entire myPittCC email address and password as directed. 
  • You may be prompted to verfity your identity by receiving a text or phone call.

PCS ECHS & CCP Students

If you do not know your myPittCC login, Ask a PCC Librarian for help accessing the databases using the Community Login.

Community & Temporary Logins

A login is available for community residents with a current PCC Library account, as well as others who are enrolled in or are affiliated with PCC programs and continuing education courses.

If you are a PCC, ECHS, or CCP student who is given a temporary username and password because your myPittCC login is not working, you will use the Community Login section to enter that login information.

Exceptions to Access

  • ALLDATA Repair - On campus access only
  • BOARDVITALS - Active myPittCC email account required
  • Dogwood Digital Library - Active myPittCC email account required
  • Westlaw - Current PCC Paralegal students only; login provided by course instructor

Updated 1/2/2024

Can't log in?

Check Your Username

  • Your myPittCC (campus portal, Moodle) username includes your first initial, middle initial, and your entire last name followed by the last three digits of your student ID number.

  • Check to make sure you have correctly typed the last part of the e-mail address with the periods in the correct places.

    • Example:

  • NOTE: Some usernames may not follow the typical pattern. If you do not have a middle name or use a hyphenated last name for example, your username may be a little different. Questions regarding the format of your username in these circumstances should be directed to PCC Technical Support.


Password Autofill

  • Does your password autofill on the site?

  • If so, delete the password that came up automatically and type it in yourself.

  • Why? The internet browser that you are using may have saved an old or incorrect password. To remove stored passwords, you will need to clear your browser’s cache.

Try Logging in to myPittCCMyPittCC Mobile Menu

Go to the Pitt CC homepage (opens a new window), and click the myPittCC link. 

  • Using a desktop or laptop computer?
    You should see the link in the top right corner of the campus homepage.

  • Using a mobile device or tablet?
    You may need to click the MENU icon, then scroll down until you see myPittCC.

Try logging in to myPittCC.

  • If you can log in to myPittCC, you should be able to use the same password to log in to the Library's online resources. 

  • If your password for myPittCC autofills, and you can't remember what it is, then you will need to contact PCC Technical Support.

  • If you can't log in to myPittCC or the Library's databases after trying all these things, you will need to contact PCC Technical Support so they can help you figure out what is happening.

myPittCC Password Requirements

If you are prompted by myPittCC to update or reset your password, it must:

  • be 14 characters long
  • include at least one UPPERCASE letter
  • include at least one lowercase letter
  • include at least one number or one symbol 

Contact PCC Technical Support 

  • EMAIL:
  • PHONE: (252) 493-7487 (Monday - Friday, 8 a.m. - 5 p.m.)

But I need database access now!Chat with a librarian: Available 24 hours a day, 7 days a week

Don't stress. You can get a temporary login.

  • If the Library is open, you can call or email us.

  • Another option is to use our chat service, which operates 24 hours a day except on holidays. This service is staffed by actual librarians who are there to help you. 

    • Go to the Library's Ask Us page (opens a new window)
    • Look for the Chat with a Librarian box. 
    • Explain the situation to the chat librarian and ask them for a temporary username and password. 
    • Finish your assignment, and then contact PCC Technical Support for help at a time when they’re available.

Updated: 12/12/2023

Browsers and Passwords

Passwords that are saved in internet browsers can be viewed, updated, and deleted. We suggest that you visit the support or help site for the browser that you are using on your personal computer or device. Many times you will be required to enter an admin password in order to access this area, so if you are not sure what that is, this may not be something that you can do. 

Below are links to the support sites for several popular internet browsers.

Browser Issues

If you've successfully logged into myPittCC (campus portal) but you are getting a database level login screen or other access error, your Internet browser may be the issue.

Different Browser

browswer logos

It's always a good idea to have more than one browser on your computer, because different resources work differently in different browsers, and login errors can get saved in your cache even if they are just temporary. Many login errors are resolved by trying a different browser. If you can't use a different browser, try clearing your cache and search history. 

Browser Cache

Browser caches are designed to make your web pages load faster, but the cache can prevent you from reaching the correct page when using secure resources like library databases.

There are two options to clear browser cache problems. One option is to clear the entire cache for the browser. Another option is to bypass the cache with a hard refresh. A hard refresh clears the cache for a specific page, forcing it to load the most recent version.

Clearing Your Cache

Before you begin! Clearing your web browser's cache, cookies, and history may remove data such as the following:

  • Saved passwords
  • Address bar predictions
  • Shopping cart contents, etc.

While you should clear your web browser's cache, cookies, and history periodically in order to prevent or resolve performance problems, you may wish to record some of your saved information first. 

Hard Refresh

In most browsers on PC and Mac, you can perform a simple action to force a hard refresh. Hold down the Shift key on your keyboard and click on the reload icon on your browser’s toolbar.

Keyboard Commands:
  1. Chrome, Firefox, or Edge for Windows: Press Ctrl+F5 (If that doesn't work, try Shift+F5 or Ctrl+Shift+R).
  2. Chrome or Firefox for Mac: Press Shift+Command+R.
  3. Safari for Mac: There is no simple keyboard shortcut to force a hard refresh.

Private Browsing Window

If you need to clear your cache, cookies, and history for troubleshooting purposes, but aren't yet prepared to lose your content such as saved password, shopping cart contents, etc., you may wish to consider using a private browsing window as a temporary solution.

Database Down

On occasion a database is down for maintenance or there are issues that impact using a feature of a database. These outages and issues cannot be controlled  the library or our IT department. Here are links to a few of our most popular database vendor websites showing the status of their products and services.